Shipping

Upon fulfilment of your order, we'll send an email with your tracking number, please refer direct to Australia Posts website for updated details about your package.

In Store Collection
Orders are typically packed and marked as "Ready for Collection" within 1-2 business days of the purchase being processed, you will receive a notification when your order is ready for collection.
The collection point is from within the Adelaide Arcade gift store "Have You Met Charlie?".
Shop 12 Adelaide Arcade
116 Grenfell Street
Adelaide 5000
South Australia

Postage
Free Postage for Purchases over $75 within Australia
$7.50 Flat Rate Shipping
Standard shipping will be posted within 2 business days from the order date.

Express Post
All purchases - $10

Express shipping will be posted within 1 business day from the order date

Postage Terms.
Items are posted Monday - Friday excluding all Public Holidays

International Orders

New Zealand Flat Rate: $15

All Other Locations - Flat Rate International Shipping: $20

We use Australia Post International for all orders outside of Australia. 

This is a standard mail service and has an estimated delivery window of 10-15 working days, at a minimum. 

Mintcloud Studio are not responsible for any package delays or any packages lost in transit. Once we have packed and shipped your order, any issues can be addressed by Australia Post. 

All international orders require a phone number for delivery and must be delivered to a residential address. They cannot be delivered to a PO Box, Army Base or Hotel.

If you are ordering from outside of Australia, you will be responsible for any customs/duties charges in your own country. For further information, please contact your local customs office.

If the international shipping rate is less than $20, we will possibly refund a portion of the difference.